# Resetting your password

## On this page

* [Resetting your password for customers](#resetting-your-password-for-customers)
* [Resetting your password for staff](#resetting-your-password-for-staff)

## Resetting your password for customers

#### Steps:

1. From the [forms login page](https://forms.outstem.io/#/signin), enter your email address and click **Get Started**.
2. Click on **Forgot Password**.
3. You're sent an email with a 6 digit verification code. Input this code in the **Verification Code** field.
4. Enter your new password in the **New Password** field, and confirm the password in the **Confirm New Password** field.
5. Click **Reset Password**.
6. You should be redirected to the [forms login page](https://forms.outstem.io/#/signin). Log in with your new password.

## Resetting your password for staff

#### Steps:

1. From the [apps login page](https://apps.outstem.io/#/login), click **I Forgot My Password**.
2. Enter your login email and click **Get Verification Code**.
3. You're sent an email with a 6 digit verification code. Input this code in the **Verification Code** field.
4. Enter your new password in the **New Password** field, and confirm the password in the **Confirm Password** field.
5. Click **Change Password**.
6. Go back to the [apps login page](https://apps.outstem.io/#/login) and log in with your new password.
