For customers

This guide explains how to update your contact information, including name, phone number, billing address, communication language, age etc. for customers

On this page

How to get to your profile page demo

To navigate to the profile page, you can either:

  1. Navigate to forms home page (https://forms.outstem.io) and click on Profile to navigate to the profile management page. If you do not see Profile at the top of the page, you must sign in by clicking sign in.

  2. Alternatively, you can navigate to the profile page directly. You may be prompted to sign in if you are not signed in.

Updating your contact information

Once you navigated to the profile page, you can see your contact information we have on profile. To update the information press Edit My Contact Info and fill out the form.

Note: In order to save the form, you must provide at least one phone number.

Updating your communication email

Your communication email is used for order related notifications and is shared will all domains you interact with. You need a communication email to receive order receipts and any update information from OutStem domains.

Steps:

  1. Navigate to the profile page

  2. Enter an email address in the set communication address section

  3. Hit enter or click Add.

  4. Your email will be updated after a message saying "changes saved" is displayed.

Last updated

Was this helpful?