Signing in a participant

Everything on signing in a participant with the Sign in application.

On this page

• Signing in a participant

• Creating a trusted guardian

• Troubleshoot QR code scanner

Signing in a participant

FAST PASS

Steps

1. From the sign in home page, click on Participants.

2. Click on floating button on the bottom right corner.

3. Point your device camera at the customer's QR code.

4. If the scan is successful, you will see a card with the name of the participants that are associated with the code.

   • You may continue to scan more codes if the guardian has more than one code.

   • You may continue with all the scanned codes by clicking Select all.

   • You may continue with a single code by selecting a card.

5. Select all participants that are present on the grid.

6. Confirm sign in.

Trusted guardian

Creating a trusted guardian

While signing in, if a guardian is not on the trusted guardian list, make sure to add them as a trusted guardian before checking in the participant.

Steps:

1. In the Participant Sign-in dialog, click Create One Now under the guardian isn't listed? text box.

2. Enter the mandatory fields: First Name, Last Name, Contact Email, and Cell Phone of the trusted guardian.

   • You can optionally upload a picture of the trusted guardian by clicking Take photo or upload picture.

3. Click Create to finish creating and adding a trusted guardian for the participant.

   • Alternatively, click Cancel to reverse any changes to the new trusted guardian.

Troubleshoot QR code scanner

If you are having problems with the QR code scanner, see this article on Troubleshooting QR code scanner